Publish your agent

The Publish page — reached from an agent’s left navigation, directly under Configure (/work/agents/{id}/publish?tab=...) — is the outward-facing half of an agent. Where Configure sets what the agent is, Publish covers its public face, the channels it is reachable on, and its audience.

Tab	What you set here
Landing page	A public marketing page for the agent, composed from blocks
Channels	Web, WhatsApp, Slack, Telegram, Discord, Microsoft Teams, website-widget and voice connections
Users	End-users who can chat with this agent, and self-registration
Insights	How those end-users are actually using it
Monetize	Charge for access via Stripe Connect (Pro plan)

Each tab remembers itself in the URL (?tab=...), so a refresh or a shared link lands on the same tab. System agents (like the platform copilot) have no Publish page.

The Publish tab bar

On a phone the page is a drill-down: an index names the tabs, and tapping one opens it with a way back.

Landing page

The landing-page link, its publish switch and the look picker

A public page at /landing/<agent-slug>, built from an ordered list of blocks. It is the page you send people to; its buttons lead to your pricing page or straight into a chat. See Landing page for the full builder.

Channels

The Channels tab: the Live list with each connection and its activity, and Add a channel

Connect the agent to where your people already work. The tab opens with a one-line summary (how many channels the agent answers on, and its conversations in the last 7 days) and two lists:

• Live — each connected channel with what it is connected to (the number, the Slack workspace, the bot, the site) and its activity, such as 12 chats · 6m ago. Click a row to manage it.
• Add a channel — everything not connected yet, each with a Connect button.

Every manage screen except Voice has Try it: a link that opens a real chat with the agent on that channel, and for WhatsApp and Telegram a QR code to open it on your phone.

• Web — the always-on hosted chat page; copy its endpoint URL once the agent is deployed. See Web.
• Slack — a guided Connect Slack wizard (bot scopes, event subscriptions, signing secret, bot token). The Manage view auto-saves options: Require @mention, Mode (Team member / Personal assistant), Allow Bots (None / Mentions only / All), Reply in thread, Reply broadcast, Free-response channels, plus Surogate Mate follow-the-channel and ambient-mode toggles. See Slack.
• Telegram — a Connect Telegram wizard (BotFather token). Manage options: Require @mention, Mode, Reply Threading (First chunk only / All chunks / Off), Message Reactions, and Per-User Group Chats. See Telegram.
• WhatsApp — a Connect WhatsApp wizard: set the Meta app’s webhook from the callback URL + verify token it shows, then paste the Meta Cloud API credentials (Access Token, App Secret, WABA ID). Manage: a webhook check and the Mode option. See WhatsApp.
• Discord — a Connect Discord walkthrough (one bot token), then an Add to a server install link. Manage: Require @mention, Free-response channels, Read every message. See Discord.
• Microsoft Teams — a Connect Microsoft Teams walkthrough (Azure Bot App ID, tenant ID, client secret, and the messaging endpoint to paste), then Download app package to upload in Teams. See Microsoft Teams.
• Voice: a Phone number from the numbers Surogate provides, then Save and connect. Manage: language and voice, the greeting and fixed lines, background sound, call limits, pronunciations, Remember callers, and Recent calls. It has no Try it link: call the number. See Voice.
• Website — an embeddable chat bubble. Set Allowed origins, copy the Embed code, cap Messages per chat, and reveal the Publishable key under Advanced. See Website widget.

Users

The Users tab: the self-registration switch and the agent's end-user list

Manage the people who can chat with this agent — separate from your Surogate team. A Let anyone sign up toggle controls self-registration (available only when the project has Firebase auth configured and is on a paid plan).

A searchable list shows each person by name, or by phone or email when there is no name. Search matches name or phone, and channel pills filter the list by where people have talked to the agent. Each row’s menu has Open person, Their conversations, Edit, Link Slack member (when Slack is connected), Link Telegram (when a Telegram bot is connected), Disable / Enable and Delete. Add user opens a form with Email, Phone (their WhatsApp number), an optional Slack member, Display name and an optional Password. Give an email, a phone number, or both (a phone-only user needs a Display name). Viewers can browse the list and still use Open person and Their conversations, but Add user, the sign-up switch, Edit, the link actions, Disable / Enable and Delete are off for them. For every field, the filters and the permission to message first, see Per-agent users and Self-registration.

Insights

The Insights tab: user, message and token totals, and the overview report

The end-user intelligence view: one row per provisioned end-user, with totals for users, messages and tokens across the top. Rows with conversations expand into Stats (an activity chart, message and token cards) and Report (an LLM-written activity report) panels.

An Overview card holds the two report prompts — one for the cross-user overview, one for per-user reports, tuned independently — and generates an overview across the users you select; each user row can carry its own guidance override. Reports are generated once by hand and then kept fresh automatically as users keep talking.

This tab is where the old per-agent Users page lived (/work/agents/{id}/users); that URL now redirects here, ?userId= deep links included.

Monetize

Charge people for access to this agent. Requires the Pro plan (lower tiers see an Upgrade to Pro gate).

Connect billing via Stripe Connect (status pill: Not connected / Onboarding / Active / Restricted / Disconnected), then pick a Pricing model: Free, Subscription, One-time packs, or Both. Offers carry a Name, Price and Currency (defaults to EUR), Usage included (authored in messages), an Interval for plans, optional Browsing time and Media credits, an AI-draftable Description, and a What’s included package (capabilities, channels, KBs, tools, skills, model tier). Most fields edit in place; price/currency/interval changes replace the offer with a new Stripe Price. Free trial and Per-user usage limit cards control what non-payers get. See the Monetize guide.

Monetize is hidden entirely on an enterprise deployment, which sells nothing.