Billing
The plan cards in the app read their limits live from the platform’s plan catalog, so what you see there is always what’s enforced. For orientation:
| Plan | Monthly | Agents | Tokens / mo | Workspace | Hub | Web browsing | Compute | Media | Support |
|---|---|---|---|---|---|---|---|---|---|
| Free | $0 | 5 | 1M starter | 1 GB | 1 GB | 30 min | — | $1 | Community |
| Standard | $19 | 100 | 10M | 5 GB | 10 GB | 5 h | 3 h | $3 | |
| Pro ⭐ | $96 | 500 | 80M | 20 GB | 50 GB | 15 h | 15 h | $10 | Priority email |
| Max | $190 | 1,000 | 200M | 50 GB | 200 GB | 40 h | 40 h | $25 | Priority |
| Enterprise | Custom | Custom | Custom | Custom | Custom | Custom | Custom | Custom | SSO, audit logs, RBAC, SLA |
Annual billing saves a little (Standard $18/mo, Pro $90/mo, Max $180/mo). Running more agents costs nothing extra — every plan includes its full concurrent-agent count; you pay for what agents do (tokens, compute, browsing, media), not how many you create. “Media” is dollars of image & video generation per month (roughly 25 images or 2 short videos per $1).
The Current plan card shows your tier, price, and renewal date; cadence and payment live in the Stripe portal.
Wallets: how consumables work
Section titled “Wallets: how consumables work”Each consumable resource (tokens, web browsing, compute credits, media generation) is a prepaid wallet. Your plan grants a monthly balance; top-ups add more on demand; usage drains the wallet in real time. When a wallet hits zero, the operation stops — no surprise bills, no auto-upgrades. The plan-granted portion resets each billing cycle (use-it-or-lose-it); the top-up portion is cash you paid in and rolls over while your account is active.
Media has its own wallet on purpose: a video generation can never silently drain your chat tokens, and an empty media wallet never stops your agents from chatting.
Top-ups (pay-as-you-go)
Section titled “Top-ups (pay-as-you-go)”One-shot, never expire until used, consumed before plan allowance:
| Resource | Rate |
|---|---|
| Tokens | $2.00 / 1M |
| Web browsing | $0.08 / hour (10-hour minimum) |
| Compute credits | $2.00 / GPU-hour (baseline GPU) |
| Media generation | $2.00 per $1 of image/video generation (chips: $5 / $20 / $50) |
Add-ons (recurring)
Section titled “Add-ons (recurring)”
Raise your monthly ceiling, renewing until removed:
| Resource | Rate |
|---|---|
| Extra workspace storage | +$0.0605 / GB / month |
| Custom domain for agent endpoints | included on paid plans |
BYO LLM
Section titled “BYO LLM”When enabled, agents route LLM calls through your own provider (OpenAI, Anthropic, OpenRouter, self-hosted vLLM, anything OpenAI-compatible). You pay the provider; Surogate charges only for platform usage. Configure the provider per-agent in CONFIG → Model. The same goes for BYO image/video models — media generated through your own models isn’t metered by Surogate.
Disabled by default. The platform’s bundled LLM endpoints are billed through the plan.
Stripe Customer Portal
Section titled “Stripe Customer Portal”Manage Subscription opens Stripe — card, invoices, plan changes (prorated), pause / cancel. Changes propagate to the platform via webhook (usually instant, occasionally 30-60s lag).
Monetize your agents
Section titled “Monetize your agents”On Pro and above, you can charge end users for access to your public agents via Stripe Connect — see Monetize your agents. Offers can bundle usage, browsing time, media credits, and feature packages, not just tokens. Earnings land in your Stripe account, not Surogate’s; Surogate collects a 5% platform fee per sale (plus standard Stripe processing fees).
Note the two-sided meter: when buyers use a monetized agent, their browsing and media draw their own purchased balances and your project wallets — price your offers above your own cost.